Privacy policy
Last updated: December 2025
Refrsh Culture Group, LLC (“RCG,” “we,” “us,” or “our”) operates this website and provides insight-driven culture and organizational services, including OrgPulse™ and related offerings (collectively, the “Services”).
This Privacy Policy describes how we collect, use, and disclose personal information when you access or interact with our Services.
By using our Services, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
We may collect the following categories of personal information:
Contact Information — name, email address, phone number, job title, and organization
Account Information — login details if you create an account through the website
Form Submissions — information voluntarily provided through contact forms, demo requests, or interest submissions
Usage Information — IP address, browser type, device identifiers, pages viewed, and interactions with the website
Communications — messages, emails, or feedback you provide
Analytics Data — information collected through cookies or similar technologies
We do not collect or store sensitive employee data or confidential client organization data through this website.
How We Use Personal Information
We may use personal information to:
Provide, maintain, and improve the Services
Respond to inquiries, demo requests, and support needs
Deliver marketing or informational content consistent with your preferences
Improve website functionality and user experience
Detect, prevent, and address security or technical issues
Comply with legal obligations
How We Disclose Personal Information
We may disclose personal information to:
Service Providers — including hosting, form tools, communications, and analytics providers
Operational Partners — strictly to support delivery of OrgPulse™ or related client engagement processes
Legal Authorities — when required to comply with applicable law or legal process
With Your Consent — when you explicitly authorize a disclosure
We do not sell personal information.
Relationship With Shopify
Our website is hosted on Shopify.
Shopify may independently collect or process information for security, analytics, or operational purposes in accordance with its own privacy practices.
Cookies And Tracking Technologies
We use cookies and similar technologies to:
Understand visitor activity
Improve website performance
Enhance user experience
You may disable cookies through your browser settings, though some site functionality may be affected.
Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this Policy
Meet legal or regulatory requirements
Maintain appropriate business records
Your Rights
Depending on your location, you may have rights to:
Access or request a copy of your personal information
Request correction or deletion
Opt out of marketing communications
Limit certain data uses where applicable
We may require verification before fulfilling requests.
Children’s Privacy
Our Services are not directed toward minors, and we do not knowingly collect personal information from individuals under the age of majority.
Changes To This Policy
We may update this Privacy Policy periodically. The “Last updated” date will be revised when changes are made.
Contact
For questions regarding this Privacy Policy or your personal information, contact:
info@refrshgroup.com
Refrsh Culture Group, LLC